I know, you don’t have an integrity problem. But if integrity is defined as the integration of what you say and do, we’ll find some gaps. And the more gaps, the more difficult it is to lead with influence. Integrity …
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One of the main reasons corporate culture change is not sustained is that most strategies rely on the corporate communications and/or marketing departments to “speak truth into the future,” or to communicate aspirational beliefs that are a little too far …
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Delivering bad news, difficult updates or even a contrary opinion can be hard for anyone. It is a particular challenge for those of us on the agency side. There is an innate desire to tell the client what they want …
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The ability to lead others is interesting. The ability to lead a life worth emulating is fascinating. The first requires skill. The second requires wisdom. The first tends to create followers. The second tends to create leaders. The first is making …
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In 1994 I went on my first whitewater rafting trip. Our guide, Harry, was aptly named. Standing tall and furry, he directed us to a practice raft where he barked out his safety brief. Once he had struck the fear …
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Let’s cut to the chase: Actions speak louder than words. You known it and I know it. I won’t bother with a bunch of research because it’s common knowledge. It’s a cliche, for crying out loud. So here’s the question: If actions …
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Just for entertainment… take out the word customer, and put in “wife, husband, boss…” Any important relationship where power and authority are traded upon in mutual need. Would any right-thinking person look at a sentence “my husband is always right” …
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Time and resource management is a constant challenge in a small agency. Early on, I adopted one simple philosophy that I have clung to for the past 20+ years: “Stop asking ‘How I can I get this done?’” “Start asking ‘Who …
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